Effective date: November 12, 2026
This policy explains what the Fileora app (iPhone, iPad and Android) collects, why, how long it is kept, and how you can delete it. Fileora's online features are provided by the NOVA NETWORK service; where Fileora sends data, it sends it to NOVA NETWORK, and this page describes all of it.
When it starts, Fileora checks which data it is playing.
Your own data. You supply previously converted game data yourself, by picking a folder on your device or by downloading it from an address on your own network that you type in. That transfer happens between your own devices and never reaches us. In this mode there is no account, no identifier and no connection to NOVA NETWORK's API. The only request the app makes on its own is to fetch one public status file from our file host at launch and once a day; it carries no identifier, no token and no content, and the host sees only what any web request shows (the network address and the app's name and version). Versus over your own Wi-Fi or Bluetooth goes directly from device to device: your player name and car go to the other player's device, and nothing reaches us.
NOVA NETWORK data. If the data folder is a NOVA NETWORK set, the online features below are available and the app talks to NOVA NETWORK as described in the rest of this policy.
Registration (always, needed for the app to work). The first time a NOVA feature is used, the app registers itself and sends:
This does not depend on the telemetry switch. The app then checks at start, every 30 minutes and when you return to it whether this install may use the online features.
Linking to your NOVA account. A NOVA account is made on the NOVA NETWORK website (with Discord sign-in or an access pass), not in the app. LINK ACCOUNT in the app shows a code you enter on the website; after that the install is tied to your account and the app shows your account name. From then on everything below that the install sends is linked to your account.
Race results and ghosts. While UPLOAD RACES is on (it is on by default; OPTION, PRIVACY, or the ONLINE panel), each finished time attack run uploads the mode, course, car and its settings, the total and section times, top speed, the name on your save, the app build, the platform, the time of the race, the install id, and the recording of the run's inputs (the ghost) so others can race against it. Story, 10-in-a-row and versus results upload the mode, car, the result and the name on your save, without a recording. Results and the save's name are shown on the public leaderboards unless you choose Private in your garage on the website. Turning UPLOAD RACES off stops these uploads.
Cloud saves. When your save changes, a copy (your garage, cars, tuning, progress, records and the name on the save) is stored with your account so you can restore it with RESTORE FROM CLOUD.
Country. When a result is uploaded, NOVA NETWORK looks up the country of the network address it came from in a local database, stores the two-letter country code with that result and discards the address. Nothing finer than the country is kept: no city, no coordinates. The country is shown as a flag beside your results and is used for regional leaderboards, regional ghosts and regional statistics. The app itself never reads your location.
Ghosts, online versus and game data. Fetching ghosts to race, the list of relay servers, and game data or language downloads send the install's token and what you asked for (course, zone, data set). NOVA NETWORK keeps a record of which data set was downloaded and how many files and bytes, without the network address. In online versus the relay server you play through receives your player name, your car, the race positions, connection quality numbers and your network address for the length of the match; the list of open rooms, with the players' names, is kept only while a room is open and for about 5 minutes after.
Updates. Before you play, the app asks for game patches with only the platform and build number.
Optional telemetry (only after your yes). At the first start the app asks whether to share telemetry; the answer can be changed at any time under OPTION, then PRIVACY, then TELEMETRY. Telemetry is off until you say yes. With it on, the app also sends:
Your answer is sent to NOVA NETWORK so it can honour it. Saying no, or switching telemetry off later, deletes the session, frame time and crash data that install sent before. Until you link the app these carry only the install id; once linked they are tied to your account.
What Fileora never sends: your contacts, photos, videos, audio, messages, precise location, email address, real name, the advertising identifier, browsing or search history, or anything from other apps. Race clips on the website are made by the server from the uploaded run recording, not uploaded from your device.
All of the following applies only in NOVA NETWORK mode. All of it is linked to you (to the install, and to your account once linked). None of it is used for tracking.
| Data type | What it is | Used for |
|---|---|---|
| Coarse Location | the country derived from the network address of an uploaded result | App functionality, analytics |
| Gameplay Content | race results, ghosts (run recordings), cloud saves, versus results | App functionality, analytics |
| User ID | your NOVA account and the name on your save | App functionality |
| Device ID | the random install id (and, where used, the genuine-app device key) | App functionality, analytics |
| Product Interaction | session starts (telemetry on only) | Analytics |
| Performance Data | frame times per race (telemetry on only) | Analytics |
| Other Diagnostic Data | app version, system version, kind of device, the genuine-app check result | App functionality, analytics |
"App functionality" means leaderboards, ghosts, cloud saves, the account link, sign-in of the install and preventing cheating and abuse. "Analytics" means counts such as races, sessions and devices per day, per app version or per region, used to run and improve the game. Nothing is used for advertising or marketing, and nothing changes what you see based on this data.
Fileora contains no advertising, no analytics or advertising SDK and no third-party SDK of any kind. It does not read the advertising identifier and does not track you across other companies' apps or websites. Your data is not sold, and it is not given to any other company for its own use. The country lookup uses a database file on NOVA NETWORK's own server, not an outside service. Discord is used only for signing in on the NOVA NETWORK website, not by the app.
Apple and Google may separately collect crash and usage reports from people who choose to share them with app developers through their device settings; that is governed by Apple's and Google's own policies, and the app does not send those reports.
In the app: OPTION, then PRIVACY, then DELETE NOVA ACCOUNT, then DELETE and CONFIRM. The row says what is deleted (cloud saves, uploads, device links). The same deletion is available on the NOVA NETWORK website at nova-net.work/account/delete.
Uninstalling the app does not delete data already sent; use the button above. In your-own-data mode there is nothing to delete, so the row is not shown.
Local Network and Bluetooth access, if requested, are used only to find and connect to nearby devices for versus and to download data from an address on your own network. Fileora does not ask for location, contacts, photos, camera or microphone access.
NOVA NETWORK accounts are for people aged 13 and over; the account sign-up on the website checks this. Fileora does not knowingly collect personal data from children under 13. In your-own-data mode it collects nothing from anyone. If you believe a child under 13 has linked the app to an account, contact us and we will delete the data.
Everything Fileora sends to NOVA NETWORK goes over encrypted connections (HTTPS). Online versus traffic goes through the relay server for the length of the match.
If this policy changes, the new version will be posted on this page with a new effective date.
Questions or requests about this policy, including access to or correction of your data, can be raised on the Fileora issues page on GitHub. Please do not post personal details in a public issue; say what you need and we will reply there.
See also Fileora Support.